Client Service

Care and Service

Cleaning

Wipe the case and bracelet with a soft, dry cloth. For grime between links, use a soft toothbrush lightly dampened with water, then dry it straight away. Keep the crown pushed in. Avoid solvents, perfume and chlorine.

Water: do and do not

  • Do: wash your hands, get caught in the rain.
  • Do not: shower, bathe, swim, dive or use a sauna with it on.
  • Do not: pull out the crown or press anything when the watch is wet.

The watch is rated 3 bar, which means splash resistant only.

Battery

The quartz movement runs on a button cell battery that typically lasts 1 to 2 years. When the second hand starts jumping in 4-second steps or stops, have the battery replaced at a watch repair counter. Ask them to check the case seal. Battery replacement is not covered by the warranty. Keep old batteries away from children.

Adjusting the bracelet

Each watch comes with a small link removal tool.

  • Find the arrows on the inside of the bracelet. Pins push out in the direction of the arrow.
  • Place the link in the tool, line the pin up with the tool's point and turn the handle until the pin pushes out.
  • Remove an equal number of links from each side of the clasp so it stays centered.
  • Rejoin the bracelet and push the pin back in against the arrow until it sits flush.

Keep removed links and pins in the box. A watch repair counter can also do this in a few minutes.

Storage

Store it in its box or a soft pouch, away from heat, direct sun, magnets and other jewelry that could scratch it.

Service

Something not right? See the 12-Month Limited Warranty or start a warranty claim.