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Client Service

How may we help?

Email

[SUPPORT EMAIL]

Response

We reply within 1 business day.

Hours

[HOURS, e.g. Monday to Friday, 9am to 5pm Pacific]

Phone [PHONE]

  • Write to usA real person reads every message.
  • Find my orderStatus and tracking with your email and order number.
  • Start a return30 days from delivery. Exchanges welcome.
  • Warranty claim12 months against defects.
  • Register your watchLink the watch to you for faster service.
  • Care and ServiceCleaning, water, battery and sizing.
  • Size and Fit42mm case, 24mm bracelet, how it wears.
  • QuestionsShipping, gifting, payment and more.

LUCCA

Quiet luxury.

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  • 2 for $99
  • Size and Fit
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Client Service

  • Client Service
  • Contact
  • Find my order
  • Start a return
  • Warranty claim
  • Register your watch
  • Care and Service
  • FAQ

Legal

  • Terms of Service
  • Privacy Policy
  • Cookie Policy
  • Shipping Policy
  • Returns and Exchanges
  • Limited Warranty
  • Accessibility
  • Product Safety
  • Ambassador Terms
  • Legal Notice

Company

  • Our Story
  • Ambassadors

© 2026 WestOak AI, LLC. Lucca is a brand of WestOak AI, LLC.

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