Returns and Exchanges

30 days from delivery

You can return a watch within 30 days of delivery. It must be unworn, with all bracelet links, and in its original box and packaging.

How to start

Use the return form with your order number and email. We reply within 1 business day with a return label and instructions.

Return shipping

• Free if the item is defective or we sent the wrong item.
• Otherwise a flat [$5.95] label fee, taken from your refund.

Refunds

Once the watch arrives and passes inspection, we refund your original payment method within 5 to 10 business days. Your bank may take a few extra days to show it.

Exchanges

Prefer another colorway? Choose "Exchange" on the return form. We ship the new colorway once the original is on its way back, if it is in stock.

Gift returns

If you received a watch as a gift, you can return it for store credit in your name. The buyer is not told.

Extended holiday returns

Orders placed from November 15 to December 24 can be returned until January 31 of the following year.

Damaged in transit

Tell us within 7 days of delivery with photos of the watch and the box. We replace it or refund you at no cost.

Final sale

Any final sale item will be clearly marked on its product page before you buy. Nothing is final sale at launch.

Defects after 30 days are covered by the 12-Month Limited Warranty.