12-Month Limited Warranty

Who gives this warranty

WestOak AI, LLC, [MAILING ADDRESS], [SUPPORT EMAIL], [PHONE].

Who is covered

The original purchaser of a LUCCA watch bought from this website, or the person who received it as a gift from that purchaser. Proof of purchase is required.

How long

12 months from the date of delivery.

What is covered

Defects in materials and workmanship of the movement, case and bracelet, under normal use.

What is not covered

• The battery.
• Normal wear, including scratches and scuffs to the case, crystal and bracelet.
• Water damage beyond the 3 bar (splash resistant) rating, such as from swimming, showering or diving.
• Accidents, impact, a cracked crystal from a knock, misuse or neglect.
• Damage from repair, opening or modification by anyone other than us or our authorized service.

What we will do

We will repair or replace the watch, at our choice, with the same or an equivalent model. If neither repair nor replacement is possible, we will refund the price you paid. We pay return shipping for valid warranty claims.

How to make a claim

Use the warranty claim form or email [SUPPORT EMAIL] with your order number (proof of purchase), a description of the problem and a photo if you can. We reply within 1 business day with next steps.

Implied warranties

Any implied warranties, including merchantability and fitness for a particular purpose, are limited to the 12-month duration of this written warranty, where the law allows. Some states do not allow limits on how long an implied warranty lasts, so this limit may not apply to you. We are not responsible for incidental or consequential damages where the law allows; some states do not allow that exclusion, so it may not apply to you.

Your rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.